Markéta Šebková is another important member of our logistics team. Her daily work focuses mainly on the Czech and American markets. However, she is also responsible for communication with Ukraine, with which we cooperate extensively even in these difficult times.
Can you tell us about your role in the transport of reproductive cells? How would you describe your job to the general public?
My role in the transport of reproductive cells involves coordinating the entire process from the initial planning to the transport itself. I ensure that all necessary documents are in place, communicate with clinics and partners, and ensure that samples are transported in accordance with strict health and legal standards. My main concern is that everything runs smoothly, safely and on time.
How did you get into the job of IVF transfer coordinator and how long have you been doing it?
I got into the job of coordinator thanks to my previous experience in the health care field, specifically as a medical officer in an infertility clinic. I became fascinated with the work because it combines my organizational skills with helping people at important and sensitive times in their lives. I have been working in this role for several years now and it continues to fulfill me.
What makes working for BioCouriers attractive for you?
I enjoy working at BioCouriers, especially because of its dynamic and international nature. Every day brings new challenges, which keeps me motivated. In addition, I have the opportunity to work in an area that has a direct impact on the lives of people and their families, which I find very rewarding.
Do you specialize in shipping reproductive cells to specific countries? Or is the choice of destinations rather random?
Each coordinator in our team has a specialisation, which is often determined by language skills. I mainly focus on the Czech and American markets and also on the Eastern markets, especially Ukraine.
What is the biggest challenge you have had to deal with as a coordinator so far?
The biggest challenge was when we had to respond to unexpected changes in legislative requirements in one of the destinations, which affected the overall timeframe and logistics of the transport. At times like this, there is a strong emphasis on quick problem solving and effective communication with all parties involved.
Is there any experience that has stuck in your mind? What are the most interesting or significant cases of reproductive cell transfer that you have witnessed?
The case that sticks in my mind the most was when we organized the transport of donated cells for a patient who, after cancer treatment, could not use her own cells for further treatment. Unfortunately, in her home country this treatment using donated cells was not legally allowed, so we helped her arrange for the transport of samples to a country where alternative methods are allowed. The client subsequently sent us a beautiful thank you note, and although the artificial insemination process was ultimately not successful, the whole experience was very emotional and memorable.
How do you see the future of reproductive cell transport in light of new technologies and regulations?
The future of reproductive cell transport is likely to be more technology-driven. I expect to see greater use of automated systems to monitor temperature and position during transport, which will bring a higher level of accuracy and safety.
Do you think automation and digitalisation can replace some aspects of your work?
Yes, and I'll be happy to welcome it. Automation and digitalisation can certainly make some aspects of my job easier, such as tracking shipments or generating documentation. Nevertheless, a personal approach and the ability to react quickly to unexpected situations will remain key. Technology may streamline processes, but human interaction will remain indispensable.