At Biocouriers, we know that transporting reproductive cells is not just a logistical operation. It is a delicate task that requires the utmost care, precision and constant control. We are fully aware that with every task you entrust to us, we hold the future in our hands - literally. That's why we place tremendous emphasis on quality and care in every step of the process.
A complete and clear explanation
From the very beginning of our cooperation, we take the time to go over every detail of the transport with you. We understand that this is a sensitive process, which is why we will explain all the steps involved in the transport in a clear and understandable manner. From initial preparation to final delivery, you will know what is happening to your reproductive cells at every moment. Your trust is our priority, so we take all the time necessary to ensure that you feel confident and informed.
Couriers you can trust
We choose our IVF couriers carefully. Each one is a highly capable professional who has years of experience in transporting sensitive reproductive cells.
Constant contact
At Biocouriers, we make sure that our IVF couriers are in constant contact with our team of coordinators.
Once the transport has started, we are able to monitor every step and respond immediately to any changes. Our communication is fast and efficient, allowing us to ensure that the transport goes exactly as planned.
Safety first
Safety isn't just one of our goals – it’s our primary commitment. Our couriers ensure that the reproductive cells in their care are under constant supervision throughout the transport. They monitor and check the temperature, ensure the right conditions and keep an eye on the cells. That way, you can count on the cells arriving exactly as they should – ready for the next step on your journey.
Openness and transparency
Proper communication is the key to success. That's why we are completely open with you. Do you want to know where your cells are? How is the journey going? We are here to provide you with all the information you need in real time. Transparency is our promise, because we know that this is the only way we can earn and keep your trust.
The coordinator system – our secret weapon
What makes our transportation unique is our sophisticated coordinator system. This team of specialists is in charge of the entire transport process. They plan every single route, are in constant contact with the couriers and can react in an instant to any changes or complications. Most importantly, they are available 24/7. So should any unexpected problem occur during transport, we are ready to solve quickly and efficiently.
Do you have any further questions?
We are here for you! The 100 % success rate of our transports is not only our priority, but also our commitment to you. With our team, transparent communication and round-the-clock care, you can be sure that your cells are in the best hands. Contact Biocouriers – we’ll take care of everything else.